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Privacy Policy for Amana Miles App
Last Updated: December 28, 2024
Thank you for using Amana Miles App ("we," "us," or "our"). This Privacy Policy outlines how we collect, use, and protect your personal and non-personal information when you use our vehicle maintenance tracking and mileage logging platform.
By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our services.
1. Information We Collect
1.1 Personal Data
We collect the following personal information from you:
Name: We collect your name to personalize your experience and provide customer support.
Email: We collect your email address for account management, service notifications, and communication.
Payment Information: We collect payment details to process your subscriptions securely. Payment information is processed by trusted third-party processors (Stripe) and is not stored on our servers.
1.2 Vehicle and Maintenance Data
Vehicle Information: Make, model, year, VIN, license plate, and other vehicle identifiers you provide.
Maintenance Records: Service dates, mileage readings, maintenance types, costs, and service provider information.
Mileage Logs: Trip details, odometer readings, and driving data you input into the system.
1.3 Non-Personal Data
We use cookies and similar technologies to collect non-personal information such as IP addresses, browser types, device information, and usage patterns to improve our services and user experience.
2. Purpose of Data Collection
We collect and use your data ONLY to:
- Provide vehicle maintenance tracking and mileage logging services
- Send service reminders and maintenance alerts
- Generate analytics and reports about your vehicle usage
- Process subscription payments and manage your account
- Provide customer support and troubleshoot technical issues
- Improve our services and develop new features
WE WILL NEVER:
- Sell your data to third parties, advertisers, or data brokers
- Share your information for advertising or data-broker purposes
- Use your data for purposes other than providing you service and support
- Show you targeted ads based on your vehicle data
3. Data Security & Protection
3.1 How We Protect Your Data
Amana Miles uses account access controls and transport security to protect information. Optional client-side encryption is available for VIN and license plate fields; it does not cover maintenance records or receipt attachments. We have not completed a formal third-party security audit.
3.2 Data Storage & Backups
- Account data is stored by cloud infrastructure providers.
- Backup cadence, retention, geographic redundancy, and restore behavior have not been independently verified for publication.
- No uptime guarantee or historical uptime figure is offered.
3.3 Your Data, Your Control
- Available export flows cover selected vehicle and maintenance records in supported formats; receipt attachments are not included in every export.
- Account deletion requires authentication and a confirmation step. Receipt-file cleanup is attempted before the account is deleted; support attachments and provider backups are not covered by that cleanup path.
- Deletion and backup-retention timelines should not be interpreted as immediate or complete until the retention policy is confirmed.
3.4 Security Transparency
While we implement industry best practices for data security, Amana Miles has not undergone a formal third-party security audit. We are transparent about our security posture and continue to improve our protections.
4. GDPR Compliance
4.1 Your Data Rights
Under the General Data Protection Regulation (GDPR), you have the following rights:
- Right to Access: Request a copy of all personal data we hold about you
- Right to Rectification: Correct inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data ("right to be forgotten")
- Right to Data Portability: Export your data in a machine-readable format (CSV/PDF)
- Right to Object: Object to processing of your data for marketing purposes
- Right to Restrict Processing: Request limitation of how we process your data
4.2 How to Exercise Your Rights
You can exercise these rights directly through your account settings:
- Data Export: Settings → Data Export → Download your data
- Account Deletion: Settings → Danger Zone → Delete Account
- Marketing Opt-out: Settings → Notifications → Uncheck marketing emails
For additional requests, contact our support team at support@amanamiles.app.
4.3 Data Processing Agreement (DPA)
For Enterprise customers requiring a formal Data Processing Agreement (DPA), please contact sales@amanamiles.app. We process data as outlined in our Terms of Service and this Privacy Policy.
4.4 Legal Basis for Processing
We process your data under the following legal bases:
- Contractual Necessity: To provide our services as outlined in our Terms of Service
- Legitimate Interest: To improve our services and prevent fraud
- Consent: For marketing communications (you can withdraw consent anytime)
5. Data Sharing and Security
WE NEVER SELL, TRADE, OR RENT YOUR DATA.
Your personal and vehicle information is not sold or shared for advertising with:
- Advertisers or marketing companies
- Data brokers or aggregators
- Any party for purposes unrelated to operating the service
We may share data with service providers that help operate the service, including hosting/database, payment processing, email delivery, error monitoring, analytics, and optional OCR services. The current vendor list and applicable settings should be confirmed before relying on this policy.
- When required by law, court order, or to protect our legal rights
- With your explicit written consent for a specific purpose
Do not interpret a provider's certification as certification of Amana Miles.
5.1 Support Access to Your Data
When you contact support, our team may access your account data ONLY to:
- Troubleshoot technical issues you're experiencing
- Recover data if you've lost access to your account
- Investigate billing discrepancies or payment issues
- Respond to your specific support request
Support access is restricted through authorized support and administrative workflows. The product includes scoped support-access controls and audit records, but not every internal data access is established as ticket-bound, time-limited, or individually logged.
6. Data Retention
We retain your data as long as your account is active.
**If you cancel your subscription:**
- Cancellation is scheduled to take effect at the end of the current billing period.
- The current plan remains active until the scheduled cancellation takes effect.
- After cancellation is processed, the account returns to Free plan limits (2 vehicles); access is not promised as read-only for 90 days.
**If you delete your account:**
- The authenticated account is deleted after confirmation and required receipt cleanup succeeds.
- Support-ticket attachments, provider backups, and other independent retention systems may not be removed by that request.
- This action cannot be undone through the product.
You may request data deletion at any time through Settings → Account → Delete Account.
7. Children's Privacy
Amana Miles App is not intended for children under 13. We do not knowingly collect personal information from children.
8. Your Rights
You have the right to:
- Access, update, or delete your personal information
- Export your vehicle and maintenance data
- Opt out of marketing communications
- Request clarification about our data practices
9. Updates to Privacy Policy
We may update this Privacy Policy periodically. We will notify users of significant changes via email and in-app notifications.
10. Contact Information
For privacy-related questions or requests, please contact our support team through the app or website.
By using Amana Miles App, you consent to the terms of this Privacy Policy.